Home / Privacy notice

Privacy notice

Last updated: 1 May 2026. This notice explains what personal data we collect and how we use it, in line with the EU General Data Protection Regulation (GDPR) and Bulgarian data protection law.

1. Who we are

Thibault Studio EOOD ("we", "the studio") is the data controller. Our office is at 14 Knyaz Boris I Boulevard, Floor 2, Studio 7, 9000 Varna, Bulgaria. EIK 207314628, VAT BG207314628. You can reach us at [email protected].

2. What data we collect

When you order: name, email, telephone, delivery address, items ordered, payment confirmation (we never see your card number — it goes directly to our payment provider).
When you write to us: your name, email and the contents of your message.
When you visit the site: the IP address your browser presents, the pages you view, and a small basket cookie that lets you keep items between pages.

3. Why we use it

To accept and ship your order — legal basis: contract.
To answer your messages — legal basis: legitimate interest in customer support.
To meet tax and accounting obligations — legal basis: legal obligation.
To protect the website from abuse — legal basis: legitimate interest.

4. Who we share it with

We share the minimum personal data needed with: our payment provider (to take payment), our courier (Speedy, Econt or Bulgarian Posts — to deliver your parcel), our accountant (to file taxes). We do not sell or rent personal data.

5. How long we keep it

Order records are kept for ten years to meet Bulgarian tax law. Email correspondence is kept for two years. Basket cookies last for thirty days. Marketing consent (if you give it) lasts until you withdraw it.

6. Your rights

Under the GDPR, you may ask to see, correct or delete your personal data, object to a particular use, or ask us to send your data to another service. To exercise any right, email [email protected]; we reply within thirty days. If you are not satisfied, you may complain to the Bulgarian Commission for Personal Data Protection (CPDP) at cpdp.bg.

7. Cookies

We only set a basket cookie that we need for the site to work, plus an analytics cookie if you accept it via the cookie banner. See the cookie notice for details.

8. Changes

If we change this notice we will update the date at the top and, for material changes, post a note on the homepage for thirty days.